Shop Policies & FAQ's for Mailbox Orders
Shipping Policy for Mailboxes:
Each mailbox is painted upon order, so please allow 7 to 14 days for shipment. Tax, Shipping & Handling is $15 per mailbox. We ship them via UPS ground or FedEx ground which takes 3-7 days for delivery. Sorry, we do not offer rush service. All items on this site will vary slightly from the photos shown, as they are all handcrafted.
FAQ's (Freequently Asked Questions)
1) How soon will my mailbox ship?
Each mailbox is painted by hand by Angie Varina. Her studio is small, so she does not keep an inventory of pre-painted mailboxes. So, each mailbox is painted upon order.
2) Can I personalize my mailbox?
Yes! Angie will add your house number to the door of the mailbox for no extra charge. Click on the "Contact" tab and send us your house number.
3) Are the mailboxes painted on both sides?
Absolutely! Mailboxes are painted on both sides AND the door too.
4) What sizes are the mailboxes?
We carry postal approved residential sizes. The standard size is 20"Lx9"Hx7"W. The larger mailbox is available upon request at an additional price of $20.
5) Does my hand painted mailbox need special care?
A general care information sheet is included with every order.
Returns and Exchanges
Due to the custom nature of this product, returns are not accepted for reasons other than damage in shipping. If your mailbox arrives damaged, please contact us within 5 business days of receipt to ensure a credit or exchange. We do not guarantee a credit or exchange after 5 business days for items that may have been damaged in shipping, due to requirements set forth by our shipping carriers.
Each mailbox is painted upon order, so please allow 7 to 14 days for shipment. Tax, Shipping & Handling is $15 per mailbox. We ship them via UPS ground or FedEx ground which takes 3-7 days for delivery. Sorry, we do not offer rush service. All items on this site will vary slightly from the photos shown, as they are all handcrafted.
FAQ's (Freequently Asked Questions)
1) How soon will my mailbox ship?
Each mailbox is painted by hand by Angie Varina. Her studio is small, so she does not keep an inventory of pre-painted mailboxes. So, each mailbox is painted upon order.
2) Can I personalize my mailbox?
Yes! Angie will add your house number to the door of the mailbox for no extra charge. Click on the "Contact" tab and send us your house number.
3) Are the mailboxes painted on both sides?
Absolutely! Mailboxes are painted on both sides AND the door too.
4) What sizes are the mailboxes?
We carry postal approved residential sizes. The standard size is 20"Lx9"Hx7"W. The larger mailbox is available upon request at an additional price of $20.
5) Does my hand painted mailbox need special care?
A general care information sheet is included with every order.
Returns and Exchanges
Due to the custom nature of this product, returns are not accepted for reasons other than damage in shipping. If your mailbox arrives damaged, please contact us within 5 business days of receipt to ensure a credit or exchange. We do not guarantee a credit or exchange after 5 business days for items that may have been damaged in shipping, due to requirements set forth by our shipping carriers.